ICICI Bank customers can get in touch with the ICICI Bank Credit Card Customer Service by using the following modes of communication. You can choose either the toll-free number, postal address, raise online customer service queries or complaints, Phone Banking, etc. You can also get your grievances addressed by the Bank by sending an SMS to the customer care number provided.
Toll - Free Numbers for ICICI Credit Card Customer Support:
Use the following toll-free numbers to get in touch with ICICI representatives who will answer your queries about ICICI credit cards. This service is available from 9 a.m. to 6 p.m. from Monday to Friday.
ICICI Toll Free Number
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1800 102 4242
|
ICICI Credit Card Customer Care Phone Numbers City Wise:
Find the ICICI credit card customer care numbers for your city of residence in the table below. You can use these numbers if you have queries related to your credit card issued from a branch in the specific city.
Bangalore
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33667777 / 44455000
|
Hyderabad
|
33667777 / 44455000
|
Delhi
|
33667777 / 44455000
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Chennai
|
33667777 / 44455000
|
Mumbai
|
33667777 / 44455000
|
Kolkata
|
33667777 / 44455000
|
Jaipur
|
33667777 / 44455000
|
Ernakulam
|
3366777
|
Chandigarh
|
3366777 / 4445500
|
Lucknow
|
3366777 / 4445500
|
Gurgaon
|
3366777 / 4445500
|
Panaji
|
3366777
|
Patna
|
3366777
|
Raipur
|
3366777
|
Shimla
|
3366777
|
Ranchi
|
3366777
|
Bhopal
|
3366777
|
Ahmedabad
|
33667777 / 44455000
|
Dehradun
|
3366777
|
Bhubaneshwar
|
3366777
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ICICI Credit Card Customer Care Phone Numbers State Wise:
Kerala
|
9020667777
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Madhya Pradesh
|
9098667777
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Punjab
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7307667777
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Karnataka
|
8088667777
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Jharkhand
|
8102667777
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Jammu & Kashmir
|
9018667777
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Himachal Pradesh
|
9817667777
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Maharashtra
|
9021667777
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Orissa
|
9692667777
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Rajasthan
|
7877667777
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Tamil Nadu
|
7305667777
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Uttar Pradesh
|
8081667777
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Uttarakhand
|
8081667777
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West Bengal
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8101667777
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Andhra Pradesh
|
7306667777
|
Assam
|
9864667777
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Bihar
|
8102667777
|
Goa
|
9021667777
|
Haryana
|
901766777
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ICICI Credit Card Customer Care Postal Address:
In case you wish to contact ICICI Bank via post, then you can mail the query or complaint to the following address:
Postal Address
|
ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad.
Pin Code: 500032.
|
ICICI Credit Card Customer Care Online Grievance Redressal:
If you wish to address any issues faced related to your ICICI credit card, you can file a complaint online through the ICICI Bank website. To report the grievance, you have to fill an online form with details such as name, customer ID, phone number and service request no. (If any), choose area of concern as “Credit Card”, account number or application number, grievance details, etc.
ICICI Credit Card Customer Care - SMS Number:
If you want instant response to your ICICI Bank queries, just send a SMS to ICICI Credit Card service from your phone number to get a call back from the ICICI bank representatives within 2 working days.
To compliment a Credit Card service
|
SMS “HAPPY” to 5676766
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To get a call back from ICICI representatives
|
SMS “UNHAPPY” to 5676766 to get a call back within 2 working days.
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ICICI Credit Card Customer Care Email ID/ Escalation/ Nodal Officer:
Mail all your concerns, feedback to queries to ICICI cards online, through the ICICI website and get a quick response. Use the following mail id to contact ICICI if you are not satisfied with the initial solution given provided by the customer care.
2nd Level Escalation of Issue
|
Mr. Krishnan Govindan,
ICICI Bank Ltd.,
Phone Banking Center,
ICICI Bank Tower,
Financial District, Gachibowli,
Hyderabad.
Pin Code - 500032.
|
Principal Nodal Officer
|
Mr. Subhendu Tripathy,
Principal Nodal Officer,
ICICI Bank Ltd.,
ICICI Bank Towers, Bandra Kurla Complex, Bandra (East), Mumbai.
Pin: 400051
|
Chief Customer Service Officer and Internal Ombudsman
|
Chief Customer Service Officer
and Internal Ombudsman, ICICI Bank Ltd.,
Phone Banking Center, ICICI Bank Tower, Financial District, Gachibowli, Hyderabad,
Pin Code - 500032
|
After receiving your mail, the response/resolution to your problem can be expected in not more than 4 working days.
About ICICI Bank:
ICICI stands for Industrial Credit and Investment Corporation of India and this is a privately owned MNC in India. ICICI Bank, is one of the leading multinational private sector banks in India that has its headquarters in Mumbai, Maharashtra, India. The Bank has its registered office in Vadodara. ICICI offers various banking and financial services including insurance, term loans, investment, credit cards, deposits, etc. to meet the financial requirements of its large customer base in India. ICICI credit cards are one of the most popular products in the Indian financial market.
ICICI Bank has subsidiaries abroad in UK, China, Canada, USA, Hong Kong, Singapore, Qatar, Sri Lanka, Bahrain, Oman and Dubai International Finance Centre. Its representative offices are located overseas in UAE, Indonesia, Bangladesh, Malaysia and South Africa.
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